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@kfm Tue, 17 Sep 2024 14:38:27

Ministry launches 5-year client charter

The Ministry of Public Service has unveiled a five-year client charter, spanning the financial years 2022/23 to 2024/25. This charter serves as a social contract between the ministry and its clients, providing them with essential information about key services, standards, commitments, and service offerings. The charter was officially launched on Tuesday during the ministry’s annual baraza and senior management team planning retreat in Kampala. Speaking at the event, Permanent Secretary Ms. Catherine Bitarakwate emphasized the ministry’s commitment to enhancing efficiency and effectiveness in public service delivery through this charter. “The Ministry through a consultative process has developed and finalized the client charter which we are launching today,“ she said. “This client charter represents a social contract between the Ministry of […] The post Ministry launches 5-year client charter first appeared on 93.3 KFM.

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